Our vision, mission and values

ShelterBox’s vision, mission and values set out what we aim to achieve, and how we’ll go about this! They have helped inspire our strategy, and our supporter promise.

Our Vision: No one without shelter after disaster

Our mission: We provide shelter, essential items and technical assistance to help some of the world’s most vulnerable people recover and rebuild their homes after disaster. We listen and adapt our support to the needs of each community, working together with those affected by disaster, alongside our supporters and partners.

Our values: Our values run through everything we do. They are the principles that guide how we approach our work with the people we support, our volunteers and our staff.

• Integrity – We commit to the highest ethical standards and strive to be honest, straightforward and fair. We hold ourselves accountable for doing the very best we can for those affected by disaster and for each other.
• Flexibility – We adapt and overcome challenges to achieve shared goals. We approach our work with an open mind and the willingness to find the right solution.
• Participation – We put people and their needs at the heart of what we do. We work together with people affected by disaster, our volunteers, partners and supporters. We support each other. We are inclusive.
• Learning: We champion continuous growth and development. We are driven to keep improving and exploring what we could do differently. We ask ourselves how we can be better for the people we serve, our volunteers and supporters, and each other.