Got a question?


Do you have a question about ShelterBox or about your donation?

We most likely answer it in our frequently asked questions.

VIEW OUR FAQS

If you don’t see what you need, feel free to send us a message using the form below or give us a call on +44 (0)300 0300 500.

You can also learn how to make a complaint here.

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Please read our Privacy Policy for more information.

Our location


ShelterBox Headquarters

Falcon House, Charles Street, Truro, TR12PH, UK

+44 (0)300 0300 500

Want to send us a donation? Please take a look at the different ways you can donate here.

About ShelterBox


ShelterBox exists to ensure no one is without shelter after disaster. We often work in places that others don’t, making sure that we reach families who need support to take the next step in resuming their livelihoods.

From Cameroon to Syria, all the way to the Philippines and the Caribbean, ShelterBox has provided shelter to over 2.5 million people so far.

We won’t stop until we see a world where no family goes without shelter after disaster.

Learn more

Man in facemask carries shelterbox aid on shoulder in the philippines

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