About Us

No family without shelter after disaster


Having somewhere dry and warm to sleep, to prepare meals and be with your family is vital for starting the long process of rebuilding your life.

ShelterBox teams work with disaster-hit families around the world, offering emergency shelter and other essential items to support them in rebuilding their lives.

Every disaster is different and so is every community, so we spend time with those affected to make sure we can offer the right support at the right time to help them recover. See how we work.

Our teams can travel by boat, helicopter or tuk-tuk to get to the families who need your support – whatever it takes to get to the people who have lost their homes to disaster. See where we are currently working.

When I received a shelter kit, it gave me the courage to start rebuilding my house because I knew I had the materials I needed for the roof.

– Chief Sonjeka, from Mulanje, Malawi

Our vision

A world where no family is without shelter after disaster

Our mission

Our purpose is to provide emergency shelter to families who have lost their home to disaster, enabling them to rebuild their lives.

We go to hard to reach communities, often those overlooked by others, to provide vulnerable families with a place to call home.

We work with our global network to support communities around the world to rebuild and recover from the worst days of their lives.

We were founded by the Rotary Club of Helston-Lizard in 2000. Over the past 20 years we have supported over 2 million people to help with recovery after disaster.


We can’t do it alone

We are one big international team united in the belief that no family should go without shelter after disaster. We build lasting relationships and are good to each other.​

We make a tangible impact

Our purpose is simple and we want to keep it that way. We work in a complex world but we keep focused on making a real difference to peoples lives.​

We do the right thing

We strive to do the right thing. People are at the heart of everything we do. We have a responsibility to make the best decisions for the communities we support and listen to and learn from each other.​

We plan for tomorrow

We are forward-thinking. We continually seek new ways to tackle the challenges we face, proactively researching new ideas and adapting to changing circumstances. ​

Because … disasters don’t wait

Disasters don’t wait. So we step up, set priorities and trust our people to get things done. We expect the unexpected and adapt quickly.​ We plan for tomorrow, do the right thing and work together to make a tangible impact.

Our promise to you

Without you, we wouldn’t be able to help families after disaster. Read our set of standards for how we work and the service you can expect.

Equality, Diversity and Inclusion

At ShelterBox, we strive to do the right thing. It is an important value at the heart of our organisation and it drives our commitment to improving equality, diversity and inclusion in our work and workplace.

We are fully committed to tackling racism, injustice and discrimination in our work and our organisation.

We recognise the inequalities suffered in the communities we live in and work with. We are not all equal, particularly in the face of disasters, and we work to understand the vulnerabilities faced by certain groups so that we can best support the people who need it most.

Equality is our goal. In order to reach it we need to stand in solidarity with groups facing oppression anywhere in the world, educate ourselves and strive to learn more.

We recognise that we are at the start of this journey and there is much we need to do to dismantle systemic biases, racism and discrimination. We are committed and taking action across our global network and to best serve the communities we support.

Learn more

20 years of ShelterBox

Over the last 20 years, we have provided emergency shelter and disaster relief in 97 different countries. In that time, we’ve supported families to get back on their feet after hurricanes, earthquakes, conflicts, droughts, cyclones and more.

Read on to see how it all began and take a look at what you’ve helped us achieve.


Man and woman carrying shelter kit after earthquake in Nepal

Our Aid

Men pushing wooden boat with ShelterBoxes in Malawi

How we work

woman smiling and carrying a box on her right shoulder

Our impact

take a closer look

Frequently Asked Questions

Find out more about us and what we do by reading our frequently asked questions.

Where your money goes

In 2020, we spent £8.3 million supporting disaster-hit families in their recovery with essential items like tents, tarpaulins, toolkits, solar lights, water filters and carriers, blankets, cooking sets and mosquito nets.

Meet the team

Our executive team and trustees share our determination for making our vision, to see a world where no family is left without shelter after disaster, happen.