ShelterBox has a number of policies that guide our work. They set out what the people we support, our partners, supporters and those that visit our website can expect from us.

Read our policies below.

Ethical partnership policy

Our Ethical partnership policy sets out our commitment to work with partners to better help the people we support. It summarises what we expect from organisations we partner with, and our commitments to them. It also summarises our values and beliefs when it comes to working in partnership.

Read our Ethical partnership policy

Privacy policy

Our privacy policy sets out our commitment to securely store the personal data we may hold. It also sets out how any personal data we hold will be used, in accordance with General Data Protection Regulations (GDPR).

This Privacy Policy is relevant whether you want to work or volunteer for us, donate, join our book club, act as our supplier, receive aid from us, leave us a gift in your Will or simply learn more about what we do.

Read our Privacy policy

Safeguarding policy

Learn about ShelterBox’s commitment to safeguarding. We are proud to have safeguarding policies in place designed to protect the people we help, our operational staff and our incredible response team volunteers, and the local communities we work with.

Read our Safeguarding policy

Cookie policy

Our Cookies policy sets out what cookies are, and how we use them on our website. We also share information on how you can manage cookies.

Read our Cookie Policy

If you would like to learn more about ShelterBox and how we work, you can visit out About page. You can also read our Vision, Mission and Values; and our annual reports.