Volunteering Opportunities

Volunteering with ShelterBox

Volunteers are vital to ShelterBox.

They raise funds, support our teams at Truro HQ, tell everyone they can about what we do, and deliver aid to the people who need it. Find out more about the great work our volunteers are doing.

Take a look below at the current opportunities to get involved.

We always need help raising funds so that we can deliver life-changing aid to more people, and there are so many creative ways to do it. To find out more, visit our fundraising page.

Based outside of the UK?

If you are not based in the UK but would like to find out if there are volunteer roles available in your country, please take a look at our affiliates.

Current opportunities


Because of Covid-19, we have temporarily suspended all recruitment to volunteer roles (including the ones listed below). In the meantime, thank you for your interest and please visit this page again.

Reception volunteers

We are looking for volunteers who will give a warm welcome to everyone who walks into ShelterBox, or everyone who contacts us by phone.

It’s a fun role right at the heart of the organisation and you’ll be uniquely placed to learn all about ShelterBox.

Read the full role description here. If you’d like to join the team, click here for an application form.

Visitor centre volunteer

Join a team of inspirational and enthusiastic volunteers at ShelterBox Disaster Relief Visitor Centre in Truro.

As a visitor centre volunteer, you’ll be a part of a team telling our story and raising awareness about ShelterBox’s work in disaster relief around the world.

You’ll be confident with the public, welcoming, friendly and able to ask visitors to support us through making a donation or regular giving. You’ll have access to regular updates on our deployments and you’ll receive induction and training to ensure you feel confident in all aspects of the work of the charity.

Click here to see the full role description. To apply for the role, click here for the application form.

Emergency team volunteers

When disasters – like Cyclone Idai in Malawi, Mozambique and Zimbabwe – strikes, many more people than usual want to donate to us.

The phone rings off the hook, and there are mountains of post arriving daily.

The Supporter Care Team in Truro can’t answer the phone or process donations quickly enough. That’s when Emergency Team volunteers step in to help answer calls or open the post.

Read the full role description here. If you’d like to join the team, click here for an application form.

Brand ambassadors

We want everyone to know about the more than 104 million people made homeless by natural disaster and conflict.

By raising awareness, we also raise money which helps us bring shelter to people who are left with nothing.

We need people who will spread the word about ShelterBox in their local community, through face-to-face contact and social media.

Read the full role description here. If that sounds like something you could do, click here for an application form.

We are currently looking for Brand Ambassadors based in and around Birmingham where we’ll be working to build support and awareness, culminating in the Volunteer Expo at the NEC in May. Read the full description here and use the application form above to apply.

ShelterBox supporter panel

ShelterBox Supporter Panel is an online meeting that takes place every 4-6 weeks.

Panellists are invited to review a key aspect of ShelterBox’s communications –such as fundraising campaigns, newsletters, branding and design – and offer feedback and suggestions for improvement.

The Supporter Panel is how we can make sure we’re getting the full attention of as many people as possible, and to do that we need your help.

If you would like to find out more, contact [email protected].

My cause UK - Festival volunteering 2020

Would you like to volunteer for a great range of festivals this summer AND raise money for ShelterBox at the same time?

Register your details with My Cause UK to apply as a volunteer, remembering to select ShelterBox as your chosen charity.

The team work hard to make sure that everyone has a great time, and all volunteers get free entry to the festival. Once you’ve completed your volunteering, My Cause UK makes a donation to ShelterBox.

Terms and conditions apply for each festival, so please check the My Cause UK website for further details. The team work hard to make sure that everyone has a great time.

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