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Do you have a question about ShelterBox or about your donation? We most likely answer it in our frequently asked questions

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A full ShelterBox costs £590.

There are several ways you can pay your Rotary Club’s donation to ShelterBox.

  • Website: https://www.shelterbox.org/rotary-international
  • Cheque: These can be made payable to The ShelterBox Trust and sent to Falcon House, Charles Street, Truro, TR1 2PH.
  • Bank transfer: Please make your donation using the below details:
    • Sort Code: 53-50-37, Account Number: 54004853
    • Once you have made the transfer please contact us via email at finance@shelterbox.org or use the contact for below with details about the donation.
    • Please provide your name, Rotary Club, donation amount and date.
  • Telephone: +44 (0) 300 0300 500

We aim to acknowledge your donation as soon as it has been processed, during busy periods in the aftermath of a major disaster this can take up to 4 weeks.

To book a ShelterBox speaker for your Rotary Club please use the speaker booking form.

There are several ways you can pay your Shine event donation to ShelterBox.

  • Website: www.shelterbox.org/shine/donation
  • Cheque: These can be made payable to The ShelterBox Trust and sent to Falcon House, Charles Street, Truro, TR1 2PH.
  • Bank transfer: Please make your donation using the below details:
    • Sort Code: 53-50-37, Account Number: 54004853
    • Once you have made the transfer please contact us via email at finance@shelterbox.org or use the contact form below with details about the donation.
    • Please provide your name, donation amount and date.
  • Telephone: +44 (0) 300 0300 500

 

You can host your shine event at any time of the year.

For more information about Shine for ShelterBox and to order your FREE pack please visit www.shelterbox.org/shine

The books will arrive 7-10 days after the winning book choice is announced. If you think your book should’ve arrived by now, but it hasn’t, please provide further details in the box below.

If you have a bookworm in your life who would love to be a member of book club, you are able to buy a gift membership in 3, 6 or 12-month packages. Gift Book Club today.

At the moment we can only provide a hard copy of the book.

Every six weeks, you’ll be discovering new cultures through diverse book choices and characters that are inspired by real-life stories around the world.

If you want to skip a book but continue with your payment to ShelterBox, please contact Head Bookworm.

Because our letters can take a long time to prepare, your mailing preference may take up to four weeks to take effect. Please disregard and recycle any letters you may receive from us in that period.

You can read our Privacy Policy for more information.

Thank you very much for supporting ShelterBox.

If your event is less than 10 days away then please give us a call on +44 (0) 300 0300 500. or fill out the form below so we can chase up our volunteers or offer an alternative for your event.

To book a speaker please fill the online form booking form. We have a network of passionate volunteers who attend our speaker events. Although we can’t always guarantee securing a volunteer for your event we will can provide alternative materials such as videos and slideshows if no volunteers are available.

There are several ways you can make a single or regular donation to ShelterBox.

  • Website: www.shelterbox.org/donate
  • Cheque: These can be made payable to The ShelterBox Trust and sent to Falcon House, Charles Street, Truro, TR1 2PH.
  • Bank transfer: Please make your donation using the below details:
    • Sort Code: 53-50-37, Account Number: 54004853
    • Once you have made the transfer please contact us via email at finance@shelterbox.org or use the contact for below with details about the donation.
    • Please provide your name, donation amount and date.
  • Telephone: +44 (0) 300 0300 500

 

If you have made a donation and you haven’t received a thank you letter then please don’t hesitate to send us a message or give our Supporter Care team a call on 0300 0300 500.

We’re sorry you’ve had problems donating online, if you can give us as much details as possible that will help us resolve the problem and keep our website running smoothly.

If you were unable to complete a donation on our website then please don’t hesitate to call us on 0300 0300 500 and Supporter Care Team will be able to take your donation over the phone.

On the donation page click on the ‘monthly’ button to set up a regular direct debit donation to ShelterBox.

Details for all the different way to donate and various addresses and bank numbers

All the life-saving tools and equipment we provide are sourced from trusted suppliers and go through rigorous testing to ensure that they are of the highest possible quality and can survive in the extreme environments that we work in. Unfortunately, that means we are unable to accept any aid items.

During our busy campaigns we use a mail sorting house in York to help us process the large amount of kind donations we receive from our supporters.

You can donate to ShelterBox with PayPal here.

Please let us know in the box below what fundraising materials or resources you’d like.

Thank you for thinking about fundraising for ShelterBox. You can find information about all the ways you can do something on our fundraising page.

We have not announced when the next round of response team recruitment will open. Keep your eyes on our response team page to be one of the first to find out when applications open.

You can register your interest in volunteering here and you can learn about our different volunteering opportunities on our volunteer page.

With details of cheque postal address and bank details
Link to website

Additional contacts


Truro Headquarters and Visitor Centre

Falcon House, Charles Street, Truro, TR12PH, UK

+44 (0)1872 302600

 

London office

Suite 1, 5th Floor import building, Republic 2 Clove Crescent, East India, London. E14 2BE

 

Want to send us a donation?

Please take a look at the different ways you can donate here.

   

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