Who we are
ShelterBox is made up of people who believe in shelter as a human right – that shelter from the chaos of disaster and conflict is vital. No ifs. No buts.
When people are plunged into crisis, normality is suspended. But good, quality shelter can cut through the chaos. This is why we provide the tools that enable people to rebuild homes and transform their lives.
We do things differently. We were born different. We started life as a small organisation in rugged West Cornwall in the UK and have grown to make a big impact across the world. We don’t follow the crowd – we’re dedicated to our vision to see a world where no family goes without shelter.
Since being founded in 2000, we have responded to over 250 disasters and humanitarian crises in almost 90 different countries and provided emergency aid for well over one million people.
We are impatient to see a world where no family is left without shelter when disaster strikes. This drives us to transform the support of our donors, fundraisers and volunteers into the hope and power of families all over the world - the power to rebuild homes, lives and communities.
Our impatience leads to determination. We will do whatever it takes to ensure that no family goes without shelter.
What we do
We put families first. The commitment of our supporters enables us to provide emergency shelter and tools for families robbed of their homes by conflict and natural disaster.
We don’t believe that one size fits all. We work hard to understand the impact of each emergency and the need this creates within individual communities. The equipment we provide, whatever shape it takes, gives people the hope and the power to transform their own lives.
We test and evaluate all of the aid we provide by talking to, and learning from, the families who use it. This fuels us to be innovative and to continue evolving.
What's important to us
Putting family first
We’re determined to see a world where no family goes without shelter when disaster strikes – it’s the sole reason we exist. Family comes first. Every decision we make is based on the people we help, on transforming lives, on rebuilding hope.
We’re not scared of change; we embrace it, nurture it, encourage it. Every disaster is different and so is every response. We keep evolving to make sure we get the exact support families need in the best possible way.
Going the extra mile
We are dynamic. We work with other organisations, global partners and, most importantly, the people we help, to develop our expertise. We don’t just use our past experience to guide our future, but we keep learning, which is why we are experts in shelter.
Treading our own path
We’ve always been different, but that’s a good thing. We go the extra mile, muddy our boots and work hard to help the people who need it the most.
We have strong bonds, just like the families we help. ShelterBox is made up of dedicated staff, supporters and volunteers. Together, we bring the knowledge, vitality and conviction to go further - faster.
Find out more
Frequently asked questions
All your questions answered about who we are, how your donation is spent, the cost of our aid items and other general information.
By working together with Rotary, we are able to collaborate and combine resources to ensure that we can support more communities in desperate need of shelter.
How we spend your money
In 2018, your amazing support helped over 210,000 people around the world who have been affected by natural disaster and conflict.